Partner Success Manager: Primary contact with Hospitals/Customers
Optimizing Hospital and Orphan Product Distribution: Euromed Pharma’s expertise in 3PL and financial services
Euromed Pharma provide a Partner success manager to each client with strong expertise and in compliance with the management of pharmaceutical opportunities.
- Primary contact with Hospitals/Customers
- Import document management
- Customers service with Hospitals
- Customer administration/management
- Customer Service Order Management
- Manage relationship with customers through different channels, following MAH guidelines
- Electronic records administration/management
- Monitoring of orders activities through key indicators
- Processing and delivery of statistics on orders received/executed
- Management of Commercial flow, Purchasing Process with MAH
- Complaints management and claim management
- Sales reports
Together throughout your drug’s lifecycle
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